Who we are

Outreachbox is a CRM tool built for LinkedIn, operated by a solo developer based in India. When this policy says "we", "us", or "Outreachbox", it means that developer — there is no company behind this, just one person building a product they believe in.

If you have any questions, reach out at support@outreachbox.co.

What data we collect

We collect two types of data:

Account data — your name, email address, and authentication method (email/password or Google OAuth) when you sign up.
LinkedIn lead data — when you use the Outreachbox Chrome extension on LinkedIn, it can capture publicly visible information from LinkedIn profiles you choose to save: name, job title, location, company, and profile URL. This data is sent to our servers and stored in your account so you can manage it as part of your pipeline.

We do not scrape LinkedIn automatically or in the background. Data is only captured when you explicitly trigger it from the extension.

How we use your data

To provide the core functionality of Outreachbox — your CRM, pipeline, and outreach tools.
To authenticate you and keep your account secure.
To understand how the product is used so we can improve it (via PostHog analytics).
To process payments through Polar. We never see or store your payment card details.

We do not sell your data. We do not use it for advertising. We do not share it with anyone beyond the services required to run Outreachbox (listed below).

Third-party services we use

Database & Auth — our database and authentication provider. All your data lives here.
PostHog — product analytics. We use this to see which features are used and how users navigate the product. No personally identifiable data is sent unless you are logged in, and even then it is pseudonymous.
Polar — handles subscription payments. We receive confirmation of your plan status but never your card details.

Data storage and security

Your data is stored using industry-standard encryption at rest and in transit. We follow secure development practices and keep dependencies up to date. That said, no system is perfectly secure — if you ever notice anything suspicious, please email us immediately.

Your rights

You can, at any time:

Request a copy of the data we hold about you.
Ask us to correct any inaccurate data.
Delete your account — when you do, all your data is permanently deleted from our systems.

To exercise any of these, email us at support@outreachbox.co.

Data retention

We retain your data for as long as your account is active. When you delete your account, we delete your data. There is no retention period — it goes when you go.

Changes to this policy

If we make meaningful changes to this policy, we will update the date at the top and, for significant changes, notify you by email. Continued use of Outreachbox after changes means you accept the updated policy.

Privacy Policy